CWE
200
Advisory Published
Updated

CVE-2023-38059: Infoleak

First published: Mon Oct 16 2023(Updated: )

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Credit: security@otrs.com security@otrs.com

Affected SoftwareAffected VersionHow to fix
Otrs Otrs>=6.0.0<=6.0.34
Otrs Otrs>=7.0.0<7.0.47
Otrs Otrs>=8.0.0<8.0.37

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Frequently Asked Questions

  • What is the vulnerability ID?

    The vulnerability ID is CVE-2023-38059.

  • What is the severity of CVE-2023-38059?

    The severity of CVE-2023-38059 is medium with a CVSS score of 5.3.

  • How does CVE-2023-38059 affect OTRS?

    CVE-2023-38059 affects OTRS versions 6.0.X through 6.0.34, 7.0.X through 7.0.47, and 8.0.X through 8.0.37.

  • What is the impact of CVE-2023-38059?

    CVE-2023-38059 allows an attacker to bypass the blocking of external images, potentially leading to the retrieval of user IP addresses.

  • Is there a fix available for CVE-2023-38059?

    Yes, a fix is available for CVE-2023-38059. It is recommended to update to OTRS versions 6.0.35, 7.0.48, or 8.0.38 or later.

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