CVE-2024-12443: CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting
The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2024-12443?
CVE-2024-12443 is considered a high severity vulnerability due to its potential for stored cross-site scripting attacks.
How do I fix CVE-2024-12443?
To fix CVE-2024-12443, update the CRM Perks – WordPress HelpDesk Integration plugin to version 1.1.7 or later.
Which versions are affected by CVE-2024-12443?
CVE-2024-12443 affects all versions of the CRM Perks – WordPress HelpDesk Integration plugin up to and including version 1.1.6.
What kind of vulnerability is CVE-2024-12443?
CVE-2024-12443 is a stored cross-site scripting (XSS) vulnerability caused by insufficient input sanitization in the plugin.
Is there a safe version of the CRM Perks plugin after CVE-2024-12443?
Yes, the latest version after CVE-2024-12443, which is 1.1.7 and above, resolves the vulnerability.