CVE-2024-13567: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Published Apr 1, 2025
·
Updated

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Affected Software

1 affected component
Awesome Support WordPress HelpDesk & Support Plugin<=6.3.1

Event History

Apr 1, 2025
CVE Published
via MITRE·05:22 AM
Data Sourced
via MITRE·05:22 AM
DescriptionSeverityWeakness
Data Sourced
via NVD·06:15 AM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2024-13567?

CVE-2024-13567 is classified as a critical vulnerability due to its potential for sensitive information exposure.

2

How do I fix CVE-2024-13567?

To mitigate CVE-2024-13567, upgrade the Awesome Support – WordPress HelpDesk & Support Plugin to version 6.3.2 or later.

3

Who is affected by CVE-2024-13567?

All users of the Awesome Support – WordPress HelpDesk & Support Plugin up to and including version 6.3.1 are affected by CVE-2024-13567.

4

What type of vulnerability is CVE-2024-13567?

CVE-2024-13567 is a Sensitive Information Exposure vulnerability that allows unauthorized access to sensitive data.

5

Can unauthenticated users exploit CVE-2024-13567?

Yes, unauthenticated attackers can exploit CVE-2024-13567 to extract sensitive information.

Contact

SecAlerts Pty Ltd.
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Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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