CVE-2024-13567: Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
First published: Tue Apr 01 2025(Updated: )
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.
Credit: security@wordfence.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Awesome Support | <=6.3.1 |
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Reference Links
- https://www.wordfence.com/threat-intel/vulnerabilities/id/24c54ef5-ad02-4767-bca6-f74c539d3068?source=cve
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/file-uploader/class-file-uploader.php
- https://plugins.trac.wordpress.org/changeset/3250497/
- https://plugins.trac.wordpress.org/changeset/3262629/
Frequently Asked Questions
What is the severity of CVE-2024-13567?
CVE-2024-13567 is classified as a critical vulnerability due to its potential for sensitive information exposure.
How do I fix CVE-2024-13567?
To mitigate CVE-2024-13567, upgrade the Awesome Support – WordPress HelpDesk & Support Plugin to version 6.3.2 or later.
Who is affected by CVE-2024-13567?
All users of the Awesome Support – WordPress HelpDesk & Support Plugin up to and including version 6.3.1 are affected by CVE-2024-13567.
What type of vulnerability is CVE-2024-13567?
CVE-2024-13567 is a Sensitive Information Exposure vulnerability that allows unauthorized access to sensitive data.
Can unauthenticated users exploit CVE-2024-13567?
Yes, unauthenticated attackers can exploit CVE-2024-13567 to extract sensitive information.
- collector/mitre-cve
- source/MITRE
- agent/title
- agent/weakness
- agent/references
- agent/description
- agent/first-publish-date
- agent/type
- agent/event
- agent/guess-ai
- agent/software-canonical-lookup
- agent/software-canonical-lookup-request
- agent/softwarecombine
- collector/nvd-api
- source/NVD
- agent/severity
- agent/last-modified-date
- agent/author
- agent/source
- agent/tags
- vendor/awesome support
- canonical/awesome support