CVE-2024-13568: Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2024-13568?
CVE-2024-13568 is classified as a high severity vulnerability due to the potential for sensitive information exposure.
How do I fix CVE-2024-13568?
To fix CVE-2024-13568, update the Fluent Support – Helpdesk & Customer Support Ticket System plugin to version 1.8.6 or later.
Who is affected by CVE-2024-13568?
CVE-2024-13568 affects all versions of the Fluent Support – Helpdesk & Customer Support Ticket System plugin up to and including version 1.8.5.
What type of vulnerability is CVE-2024-13568?
CVE-2024-13568 is a vulnerability that allows unauthenticated attackers to extract sensitive information from the affected plugin.
What is the impact of CVE-2024-13568 on WordPress sites?
The impact of CVE-2024-13568 is significant as it can lead to unauthorized access to sensitive user data on WordPress sites using the affected plugin.