What is the severity of CVE-2024-13568?

CVE-2024-13568 is classified as a high severity vulnerability due to the potential for sensitive information exposure.

What type of vulnerability is CVE-2024-13568?

CVE-2024-13568 is a vulnerability that allows unauthenticated attackers to extract sensitive information from the affected plugin.

What is the impact of CVE-2024-13568 on WordPress sites?

The impact of CVE-2024-13568 is significant as it can lead to unauthorized access to sensitive user data on WordPress sites using the affected plugin.

Vulnerability/
CVE-2024-13568

high

7.5

CWE

200

1/3/2025

3/3/2025

CVE-2024-13568: Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Q: How do I fix CVE-2024-13568?

To fix CVE-2024-13568, update the Fluent Support – Helpdesk & Customer Support Ticket System plugin to version 1.8.6 or later.

Q: Who is affected by CVE-2024-13568?

CVE-2024-13568 affects all versions of the Fluent Support – Helpdesk & Customer Support Ticket System plugin up to and including version 1.8.5.

First published: Sat Mar 01 2025(Updated: )

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Credit: security@wordfence.com

Affected Software	Affected Version	How to fix
Fluent Support Helpdesk & Customer Support Ticket System	<=1.8.5

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Frequently Asked Questions

What is the severity of CVE-2024-13568?
CVE-2024-13568 is classified as a high severity vulnerability due to the potential for sensitive information exposure.
How do I fix CVE-2024-13568?
To fix CVE-2024-13568, update the Fluent Support – Helpdesk & Customer Support Ticket System plugin to version 1.8.6 or later.
Who is affected by CVE-2024-13568?
CVE-2024-13568 affects all versions of the Fluent Support – Helpdesk & Customer Support Ticket System plugin up to and including version 1.8.5.
What type of vulnerability is CVE-2024-13568?
CVE-2024-13568 is a vulnerability that allows unauthenticated attackers to extract sensitive information from the affected plugin.
What is the impact of CVE-2024-13568 on WordPress sites?
The impact of CVE-2024-13568 is significant as it can lead to unauthorized access to sensitive user data on WordPress sites using the affected plugin.

collector/mitre-cve
source/MITRE
agent/weakness
agent/references
agent/type
agent/description
agent/title
agent/first-publish-date
agent/guess-ai
agent/software-canonical-lookup
agent/software-canonical-lookup-request
agent/softwarecombine
collector/nvd-api
source/NVD
agent/last-modified-date
agent/author
agent/source
agent/tags
agent/severity
agent/event
vendor/fluent support
canonical/fluent support helpdesk & customer support ticket system

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