CVE-2024-13606: JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2024-13606?
CVE-2024-13606 is classified as a sensitive information exposure vulnerability.
How do I fix CVE-2024-13606?
To fix CVE-2024-13606, upgrade the JS Help Desk plugin to version 2.8.9 or later.
Who is affected by CVE-2024-13606?
All versions of the JS Help Desk – The Ultimate Help Desk & Support Plugin up to and including 2.8.8 are affected by CVE-2024-13606.
What type of attack does CVE-2024-13606 enable?
CVE-2024-13606 enables unauthenticated attackers to extract sensitive data stored in the system.
What specific directory is involved in CVE-2024-13606?
The vulnerability affects the 'jssupportticketdata' directory within the affected versions of the plugin.