CVE-2024-13607: JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2024-13607?
CVE-2024-13607 is classified as a high severity vulnerability due to the potential for unauthorized access to user data.
How do I fix the vulnerability CVE-2024-13607?
To fix CVE-2024-13607, update the JS Help Desk plugin to version 2.8.9 or later where the issue has been addressed.
What types of issues does CVE-2024-13607 cause?
CVE-2024-13607 allows for Insecure Direct Object Reference, potentially exposing user data and increasing the risk of information leakage.
Is CVE-2024-13607 present in earlier versions of the plugin?
Yes, CVE-2024-13607 affects all versions of the JS Help Desk plugin up to and including 2.8.8.
Who is affected by CVE-2024-13607?
Only users of the JS Help Desk – The Ultimate Help Desk & Support Plugin for WordPress are affected by CVE-2024-13607.