CVE-2024-23791: Unnecessary data is written to log if issues during indexing occurs
First published: Mon Jan 29 2024(Updated: )
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Credit: security@otrs.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| OTRS | >=7.0.0<7.0.49 | |
| OTRS | >=8.0.0<2024.1.1 |
Remedy
Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)
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Frequently Asked Questions
What is the severity of CVE-2024-23791?
CVE-2024-23791 is considered a critical vulnerability due to the potential exposure of sensitive information.
How do I fix CVE-2024-23791?
To fix CVE-2024-23791, you should update OTRS to versions 7.0.49, 8.0.38, or 2023.1.2 or higher.
What versions are affected by CVE-2024-23791?
CVE-2024-23791 affects OTRS versions from 7.0.X up to 7.0.48, 8.0.X up to 8.0.37, and 2023.X up to 2023.1.1.
What type of information could be exposed due to CVE-2024-23791?
CVE-2024-23791 could expose sensitive information included in debug information within log files.
Who is impacted by CVE-2024-23791?
Users of OTRS versions 7.0.X, 8.0.X, and 2023.X are impacted by CVE-2024-23791.
- agent/remedy
- agent/title
- agent/weakness
- agent/references
- agent/type
- agent/description
- agent/first-publish-date
- agent/author
- agent/event
- agent/severity
- agent/softwarecombine
- collector/epss-latest
- source/FIRST
- agent/epss
- collector/mitre-cve
- source/MITRE
- agent/last-modified-date
- agent/source
- agent/tags
- collector/nvd-api
- source/NVD
- agent/software-canonical-lookup
- agent/software-canonical-lookup-request
- vendor/otrs
- canonical/otrs
- version/otrs/7.0.0
- version/otrs/8.0.0