What is the severity of CVE-2024-23792?

CVE-2024-23792 is considered a moderate severity vulnerability due to its potential for unauthorized file manipulation.

How do I fix CVE-2024-23792?

To fix CVE-2024-23792, users should upgrade to OTRS versions 7.0.49 or later, or 8.0.0 or later.

What impact does CVE-2024-23792 have on user security?

CVE-2024-23792 allows a malicious user to impersonate another user and add attachments, compromising the integrity of ticket comments.

Who is affected by CVE-2024-23792?

CVE-2024-23792 affects users of OTRS versions prior to 7.0.49 and versions between 8.0.0 and 2024.1.1.

Is authentication required to exploit CVE-2024-23792?

Yes, exploitation of CVE-2024-23792 requires the attacker to be a logged-in user who knows the UUID of the comment being modified.

Vulnerability/
CVE-2024-23792

medium

6.5

CWE

287

EPSS

0.046%

29/1/2024

12/11/2024

CVE-2024-23792: Insufficient access control

First published: Mon Jan 29 2024(Updated: )

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Credit: security@otrs.com

Affected Software	Affected Version	How to fix
OTRS	>=7.0.0<7.0.49
OTRS	>=8.0.0<2024.1.1

Remedy

Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)

Never miss a vulnerability like this again

Reference Links

https://otrs.com/release-notes/otrs-security-advisory-2024-03/

Frequently Asked Questions

What is the severity of CVE-2024-23792?
CVE-2024-23792 is considered a moderate severity vulnerability due to its potential for unauthorized file manipulation.
How do I fix CVE-2024-23792?
To fix CVE-2024-23792, users should upgrade to OTRS versions 7.0.49 or later, or 8.0.0 or later.
What impact does CVE-2024-23792 have on user security?
CVE-2024-23792 allows a malicious user to impersonate another user and add attachments, compromising the integrity of ticket comments.
Who is affected by CVE-2024-23792?
CVE-2024-23792 affects users of OTRS versions prior to 7.0.49 and versions between 8.0.0 and 2024.1.1.
Is authentication required to exploit CVE-2024-23792?
Yes, exploitation of CVE-2024-23792 requires the attacker to be a logged-in user who knows the UUID of the comment being modified.

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