CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
Other sources
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
— NVD
Affected Software
Remediation
Recommended actions to resolve this vulnerability, in priority order.
- Upgrade
Upgrade
SolarWinds Web Help Deskto a version that resolves this vulnerability.Fixed in 12.8.3 HF 1
Event History
Frequently Asked Questions
What is the severity of CVE-2024-28986?
CVE-2024-28986 is classified as a critical vulnerability due to its potential for remote code execution.
How do I fix CVE-2024-28986?
To fix CVE-2024-28986, upgrade to SolarWinds Web Help Desk version 12.8.3 or apply the relevant security patch.
What systems are affected by CVE-2024-28986?
CVE-2024-28986 affects all versions of SolarWinds Web Help Desk up to and including version 12.8.2, as well as version 12.8.3.
Can CVE-2024-28986 be exploited remotely?
Yes, CVE-2024-28986 can be exploited remotely, allowing unauthorized access to execute arbitrary code.
What impact does CVE-2024-28986 have on affected applications?
CVE-2024-28986 can lead to complete system compromise and unauthorized control over affected instances of SolarWinds Web Help Desk.