CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
First published: Tue Aug 13 2024(Updated: )
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
Credit: psirt@solarwinds.com psirt@solarwinds.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| SolarWinds | ||
| SolarWinds | <=12.8.2 | |
| SolarWinds | =12.8.3 |
Remedy
All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1
Remedy
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
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Reference Links
- https://www.bleepingcomputer.com/news/security/solarwinds-fixes-critical-rce-bug-affecting-all-web-help-desk-versions/
- https://www.bleepingcomputer.com/news/security/cisa-warns-critical-solarwinds-rce-bug-is-exploited-in-attacks/
- https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986
- https://www.theregister.com/2024/08/19/ransomhub_edrkilling_malware/
- https://www.bleepingcomputer.com/news/security/solarwinds-fixes-hardcoded-credentials-flaw-in-web-help-desk/
- https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986;
- https://nvd.nist.gov/vuln/detail/CVE-2024-28986
- https://www.theregister.com/2024/10/16/solarwinds_critical_hardcoded_credential_bug/
Frequently Asked Questions
What is the severity of CVE-2024-28986?
CVE-2024-28986 is classified as a critical vulnerability due to its potential for remote code execution.
How do I fix CVE-2024-28986?
To fix CVE-2024-28986, upgrade to SolarWinds Web Help Desk version 12.8.3 or apply the relevant security patch.
What systems are affected by CVE-2024-28986?
CVE-2024-28986 affects all versions of SolarWinds Web Help Desk up to and including version 12.8.2, as well as version 12.8.3.
Can CVE-2024-28986 be exploited remotely?
Yes, CVE-2024-28986 can be exploited remotely, allowing unauthorized access to execute arbitrary code.
What impact does CVE-2024-28986 have on affected applications?
CVE-2024-28986 can lead to complete system compromise and unauthorized control over affected instances of SolarWinds Web Help Desk.
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