CVE-2024-28989: SolarWinds Web Help Desk Cryptographic Key Management Vulnerability
First published: Tue Feb 11 2025(Updated: )
SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.
Credit: psirt@solarwinds.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| SolarWinds | ||
| SolarWinds | <12.8.5 |
Remedy
SolarWinds recommends customers upgrade to SolarWinds Web Help Desk version 12.8.5. as soon as it becomes available.
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Reference Links
Frequently Asked Questions
What is the severity of CVE-2024-28989?
CVE-2024-28989 has been classified as a high severity vulnerability due to its potential for sensitive information disclosure.
How do I fix CVE-2024-28989?
To mitigate CVE-2024-28989, users should update SolarWinds Web Help Desk to the latest version that addresses the hardcoded cryptographic key issue.
What type of information could be disclosed due to CVE-2024-28989?
CVE-2024-28989 could allow an attacker to access sensitive information including user credentials and other confidential data.
Which versions of SolarWinds Web Help Desk are affected by CVE-2024-28989?
CVE-2024-28989 affects multiple versions of SolarWinds Web Help Desk; it is recommended to check the release notes for specifics.
Can CVE-2024-28989 be exploited remotely?
Yes, CVE-2024-28989 could potentially be exploited remotely if an attacker has network access to the vulnerable instance of SolarWinds Web Help Desk.
- agent/references
- agent/remedy
- agent/weakness
- agent/title
- agent/type
- agent/description
- agent/first-publish-date
- agent/softwarecombine
- collector/nvd-api
- source/NVD
- agent/severity
- agent/author
- agent/source
- agent/event
- agent/tags
- collector/mitre-cve
- source/MITRE
- agent/last-modified-date
- agent/guess-ai
- agent/software-canonical-lookup
- agent/software-canonical-lookup-request
- vendor/solarwinds
- canonical/solarwinds