CVE-2024-43442: Stored XSS in System Configuration

Published Aug 26, 2024
·
Updated

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:

OTRS from 7.0.X through 7.0.50 OTRS 8.0.X OTRS 2023.X OTRS from 2024.X through 2024.5.X ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected Software

5 affected components
OTRS OTRS>=7.0.0<=7.0.50
OTRS OTRS<=8.0.X
OTRS OTRS<=2023.X
OTRS OTRS>=2024.0<2024.5
OTRS Community Edition<=6.0.x

Remediation

Information

Update to OTRS 2024.6.x or OTRS 7.0.51

Event History

Aug 26, 2024
CVE Published
via MITRE·08:42 AM
Data Sourced
via MITRE·08:42 AM
RemedyDescriptionSeverityWeakness
Data Sourced
via NVD·09:15 AM
DescriptionSeverityWeakness
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Frequently Asked Questions

1

What is the severity of CVE-2024-43442?

CVE-2024-43442 is considered a high severity vulnerability due to its potential for exploit through Cross-Site Scripting (XSS).

2

How do I fix CVE-2024-43442?

To mitigate CVE-2024-43442, update OTRS to a version that is not affected, specifically versions above 8.0.X and 2024.5.

3

Who is affected by CVE-2024-43442?

CVE-2024-43442 affects admins using OTRS versions from 7.0.0 to 7.0.50, all 8.0.X, and up to 2023.X, as well as versions between 2024.0 and 2024.5.

4

What kind of vulnerability is CVE-2024-43442?

CVE-2024-43442 is a Cross-Site Scripting (XSS) vulnerability caused by improper input neutralization in the OTRS System Configuration.

5

Can CVE-2024-43442 be exploited remotely?

Yes, CVE-2024-43442 can be exploited remotely by an attacker with admin privileges, allowing them to execute XSS attacks.

Contact

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