3.5
CWE
269
Advisory Published
Updated

CVE-2024-43446: Improper check of permissions in Generic Interface

First published: Mon Jan 27 2025(Updated: )

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Credit: security@otrs.com

Affected SoftwareAffected VersionHow to fix
OTRS>=7.0.0<8.0.0>=8.0.0<2023.0>=2023.0<2024.0>=6.0.x

Remedy

Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches

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