CVE-2024-45709: SolarWinds Web Help Desk Local File Read Vulnerability

Published Dec 10, 2024
·
Updated

SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.

Affected Software

2 affected components
SolarWinds Web Help Desk
SolarWinds Web Help Desk<12.8.4

Remediation

Information

SolarWinds recommends customers upgrade to SolarWinds Web Help Desk 12.8.4 as soon as it becomes available.

Event History

Dec 10, 2024
CVE Published
via MITRE·08:20 AM
Data Sourced
via MITRE·08:20 AM
RemedyDescriptionSeverityWeakness
Data Sourced
via NVD·09:15 AM
DescriptionSeverityWeaknessAffected Software
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Frequently Asked Questions

1

What is the severity of CVE-2024-45709?

CVE-2024-45709 has a low severity rating due to its limited exposure requirements.

2

How do I fix CVE-2024-45709?

To fix CVE-2024-45709, ensure that SolarWinds Web Help Desk is not running in development/test mode.

3

Which versions of SolarWinds Web Help Desk are affected by CVE-2024-45709?

CVE-2024-45709 affects all versions of SolarWinds Web Help Desk that are installed on Linux and configured in test mode.

4

Is CVE-2024-45709 exploitable remotely?

CVE-2024-45709 is not remotely exploitable as it requires local access to the affected system.

5

What does the local file read vulnerability in CVE-2024-45709 entail?

The local file read vulnerability in CVE-2024-45709 allows unauthorized users to read sensitive files from the system if the configuration is in a non-secure mode.

Contact

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