CVE-2024-6540: Information exlosure in external interface
First published: Mon Jul 15 2024(Updated: )
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Credit: security@otrs.com
| Affected Software | Affected Version | How to fix |
|---|---|---|
| Otrs Otrs | >=8.0.0<2024.5.2 |
Remedy
Update to OTRS 2024.5.2
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- collector/mitre-cve
- source/MITRE
- agent/weakness
- agent/references
- agent/title
- agent/type
- agent/first-publish-date
- agent/remedy
- agent/author
- agent/event
- agent/description
- collector/epss-latest
- source/FIRST
- agent/epss
- collector/nvd-api
- source/NVD
- agent/software-canonical-lookup
- agent/severity
- agent/last-modified-date
- agent/softwarecombine
- agent/tags
- vendor/otrs
- canonical/otrs otrs
- version/otrs otrs/8.0.0