CVE-2025-10039: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'ehcrmticketsingleviewclient' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2025-10039?
CVE-2025-10039 is classified as a medium severity vulnerability due to the risk of unauthorized access to sensitive user ticket information.
How do I fix CVE-2025-10039?
To fix CVE-2025-10039, update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to version 3.3.0 or higher, where the vulnerability is resolved.
What are the consequences of CVE-2025-10039 exploitation?
Exploitation of CVE-2025-10039 can lead to unauthorized users accessing and potentially modifying customer ticket data.
Which versions of the ELEX WordPress HelpDesk & Customer Ticketing System are affected by CVE-2025-10039?
CVE-2025-10039 affects all versions of the ELEX WordPress HelpDesk & Customer Ticketing System up to and including version 3.2.9.
Is there a workaround for CVE-2025-10039 if I cannot update immediately?
There is no known workaround for CVE-2025-10039, so it is crucial to update to the latest version as soon as possible.