CVE-2025-10054: ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal

Published Nov 21, 2025
·
Updated

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'ehcrmremoveagent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Affected Software

2 affected components
ELEX WordPress HelpDesk & Customer Ticketing System<=3.3.1
Elula Wsdesk Wordpress<3.3.2

Event History

Nov 21, 2025
CVE Published
via MITRE·12:28 PM
Data Sourced
via MITRE·12:28 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·01:15 PM
RemedyDescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is the severity of CVE-2025-10054?

CVE-2025-10054 is classified as a high severity vulnerability due to its potential for unauthorized data modification.

2

How do I fix CVE-2025-10054?

To fix CVE-2025-10054, update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to version 3.3.2 or later.

3

Who is affected by CVE-2025-10054?

CVE-2025-10054 affects all users of the ELEX WordPress HelpDesk & Customer Ticketing System plugin versions up to 3.3.1.

4

What kind of vulnerability is CVE-2025-10054?

CVE-2025-10054 is a vulnerability associated with unauthorized modification of data due to missing capability checks.

5

What function is vulnerable in CVE-2025-10054?

The vulnerable function in CVE-2025-10054 is 'eh_crm_remove_agent' which lacks proper capability checks.

Contact

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