CVE-2025-20242: Critical severity cisco ip contact center enterprise vulnerability

Published May 21, 2025
·
Updated

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

Affected Software

2 affected components
Cisco Unified Contact Center Enterprise
Cisco Unified Contact Center Enterprise=12.6\(2\)es2

Event History

May 21, 2025
CVE Published
via MITRE·04:35 PM
Data Sourced
via MITRE·04:35 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:15 PM
DescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is the severity of CVE-2025-20242?

CVE-2025-20242 is considered a high severity vulnerability due to the potential for unauthenticated remote access to sensitive data.

2

How do I fix CVE-2025-20242?

To mitigate CVE-2025-20242, ensure that you have applied the latest security updates provided by Cisco for the Unified Contact Center Enterprise.

3

Who is affected by CVE-2025-20242?

CVE-2025-20242 affects users of the Cisco Unified Contact Center Enterprise that utilize the Cloud Connect component.

4

What type of attacks can be executed due to CVE-2025-20242?

Exploitation of CVE-2025-20242 could allow attackers to read and modify data on affected devices without authentication.

5

Is CVE-2025-20242 easy to exploit?

Yes, CVE-2025-20242 is considered easy to exploit due to the lack of proper authentication controls.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2026 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203