CVE-2025-20276: Cisco Unified Contact Center Express Remote Code Execution Vulnerability

Published Jun 4, 2025
·
Updated

A vulnerability in the web-based management interface of Cisco Unified CCX could allow an authenticated, remote attacker to execute arbitrary code on an affected device. To exploit this vulnerability, the attacker must have valid administrative credentials.  This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by sending a crafted Java object to an affected device. A successful exploit could allow the attacker to execute arbitrary code on the underlying operating system of an affected device as a low-privilege user. A successful exploit could also allow the attacker to undertake further actions to elevate their privileges to root.

Affected Software

61 affected components
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express=8.5\(1\)
Cisco Unified Contact Center Express=9.0\(2\)su3es04
Cisco Unified Contact Center Express=10.0\(1\)su1
Cisco Unified Contact Center Express=10.0\(1\)su1es04
Cisco Unified Contact Center Express=10.5\(1\)
Cisco Unified Contact Center Express=10.5\(1\)su1
Cisco Unified Contact Center Express=10.5\(1\)su1es10
Cisco Unified Contact Center Express=10.6\(1\)
Cisco Unified Contact Center Express=10.6\(1\)su1
Cisco Unified Contact Center Express=10.6\(1\)su2
Cisco Unified Contact Center Express=10.6\(1\)su2es04
Cisco Unified Contact Center Express=10.6\(1\)su3
Cisco Unified Contact Center Express=10.6\(1\)su3es01
Cisco Unified Contact Center Express=10.6\(1\)su3es02
Cisco Unified Contact Center Express=10.6\(1\)su3es03
Cisco Unified Contact Center Express=11.0\(1\)su1
Cisco Unified Contact Center Express=11.0\(1\)su1es02
Cisco Unified Contact Center Express=11.0\(1\)su1es03
Cisco Unified Contact Center Express=11.5\(1\)es01
Cisco Unified Contact Center Express=11.5\(1\)su1
Cisco Unified Contact Center Express=11.5\(1\)su1es01
Cisco Unified Contact Center Express=11.5\(1\)su1es02
Cisco Unified Contact Center Express=11.5\(1\)su1es03
Cisco Unified Contact Center Express=11.6\(1\)
Cisco Unified Contact Center Express=11.6\(1\)es01
Cisco Unified Contact Center Express=11.6\(1\)es02
Cisco Unified Contact Center Express=11.6\(2\)
Cisco Unified Contact Center Express=11.6\(2\)es01
Cisco Unified Contact Center Express=11.6\(2\)es02
Cisco Unified Contact Center Express=11.6\(2\)es03
Cisco Unified Contact Center Express=11.6\(2\)es04
Cisco Unified Contact Center Express=11.6\(2\)es05
Cisco Unified Contact Center Express=11.6\(2\)es06
Cisco Unified Contact Center Express=11.6\(2\)es07
Cisco Unified Contact Center Express=11.6\(2\)es08
Cisco Unified Contact Center Express=12.0\(1\)
Cisco Unified Contact Center Express=12.0\(1\)es01
Cisco Unified Contact Center Express=12.0\(1\)es02
Cisco Unified Contact Center Express=12.0\(1\)es03
Cisco Unified Contact Center Express=12.0\(1\)es04
Cisco Unified Contact Center Express=12.5\(1\)
Cisco Unified Contact Center Express=12.5\(1\)_su01_es01
Cisco Unified Contact Center Express=12.5\(1\)_su01_es02
Cisco Unified Contact Center Express=12.5\(1\)_su01_es03
Cisco Unified Contact Center Express=12.5\(1\)_su02_es01
Cisco Unified Contact Center Express=12.5\(1\)_su02_es02
Cisco Unified Contact Center Express=12.5\(1\)_su02_es03
Cisco Unified Contact Center Express=12.5\(1\)_su02_es04
Cisco Unified Contact Center Express=12.5\(1\)_su03_es01
Cisco Unified Contact Center Express=12.5\(1\)_su03_es02
Cisco Unified Contact Center Express=12.5\(1\)_su03_es03
Cisco Unified Contact Center Express=12.5\(1\)_su03_es04
Cisco Unified Contact Center Express=12.5\(1\)_su03_es05
Cisco Unified Contact Center Express=12.5\(1\)_su03_es06
Cisco Unified Contact Center Express=12.5\(1\)es01
Cisco Unified Contact Center Express=12.5\(1\)es02
Cisco Unified Contact Center Express=12.5\(1\)es03
Cisco Unified Contact Center Express=12.5\(1\)su1
Cisco Unified Contact Center Express=12.5\(1\)su2
Cisco Unified Contact Center Express=12.5\(1\)su3

Event History

Jun 4, 2025
CVE Published
via MITRE·04:18 PM
Data Sourced
via MITRE·04:18 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:15 PM
DescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is the severity of CVE-2025-20276?

The severity of CVE-2025-20276 is critical due to the potential for remote code execution with administrative credentials.

2

How do I fix CVE-2025-20276?

To fix CVE-2025-20276, apply the latest security patches provided by Cisco for the affected versions of Unified Contact Center Express.

3

Who is affected by CVE-2025-20276?

CVE-2025-20276 affects users of Cisco Unified Contact Center Express that have the web-based management interface enabled.

4

What are the potential consequences of CVE-2025-20276 exploitation?

Exploiting CVE-2025-20276 could allow an attacker to execute arbitrary code, potentially compromising the entire system.

5

What are the prerequisites for exploiting CVE-2025-20276?

An attacker must have valid administrative credentials to exploit CVE-2025-20276 successfully.

Contact

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