CVE-2025-24387: Missing CSRF protection

Published Mar 10, 2025
·
Updated

A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.

This issue affects:

OTRS 7.0.X OTRS 8.0.X OTRS 2023.X OTRS 2024.X OTRS 2025.x

Affected Software

2 affected components
OTRS OTRS>=7.0.0<=7.0.x, >=8.0.0<=8.0.x, >=2023.0<=2023.x, >=2024.0<=2024.x, >=2025.0<=2025.x
OTRS OTRS>=7.0.0<=2025.1.2

Remediation

Information

Update to OTRS 2025.2.x. Please note that there will be no OTRS 7 patches

Event History

Mar 10, 2025
CVE Published
via MITRE·09:28 AM
Data Sourced
via MITRE·09:28 AM
RemedyDescriptionSeverityWeakness
Data Sourced
via NVD·10:15 AM
DescriptionSeverityWeaknessAffected Software
Feb 17, 57198
Event
via NVD·07:39 PM
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Frequently Asked Questions

1

What is the severity of CVE-2025-24387?

CVE-2025-24387 is classified as a medium severity vulnerability due to its potential for session hijacking.

2

How do I fix CVE-2025-24387?

To fix CVE-2025-24387, ensure that proper attributes are set for sensitive cookies in your OTRS application settings.

3

Which versions of OTRS are affected by CVE-2025-24387?

CVE-2025-24387 affects OTRS versions 7.0.x, 8.0.x, 2023.x, 2024.x, and 2025.x.

4

What impact does CVE-2025-24387 have on systems?

CVE-2025-24387 allows potential session hijacking, leading to unauthorized access and data exposure.

5

Is there an official advisory for CVE-2025-24387?

Yes, there is an official security advisory regarding CVE-2025-24387 published by OTRS.

Contact

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