What is the severity of CVE-2025-30878?

CVE-2025-30878 is considered a critical vulnerability due to its potential for path traversal attacks that can lead to unauthorized access to the filesystem.

How do I fix CVE-2025-30878?

To fix CVE-2025-30878, upgrade JoomSky JS Help Desk to the latest version beyond 2.9.2 that addresses this vulnerability.

What versions of JS Help Desk are affected by CVE-2025-30878?

CVE-2025-30878 affects JoomSky JS Help Desk versions from release through 2.9.2 inclusive.

What is the impact of CVE-2025-30878?

The impact of CVE-2025-30878 allows attackers to perform a path traversal which can expose sensitive files on the server.

Where can I find more information about CVE-2025-30878?

More information regarding CVE-2025-30878 can be found in the official security advisories and vulnerability databases.

Vulnerability/
CVE-2025-30878

high

8.6

CWE

EPSS

0.063%

1/4/2025

CVE-2025-30878: WordPress JS Help Desk plugin <= 2.9.2 - Arbitrary File Deletion vulnerability

First published: Tue Apr 01 2025(Updated: 1 week ago)

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk allows Path Traversal. This issue affects JS Help Desk: from n/a through 2.9.2.

Credit: audit@patchstack.com

Affected Software	Affected Version	How to fix
JoomSky JS Help Desk	>=2.9.2
WordPress JS Help Desk	<=2.9.2

Remedy

Update the WordPress JS Help Desk plugin to the latest available version (at least 2.9.3).

Never miss a vulnerability like this again

Reference Links

https://patchstack.com/database/wordpress/plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-arbitrary-file-deletion-vulnerability?_s_id=cve

Frequently Asked Questions

What is the severity of CVE-2025-30878?
CVE-2025-30878 is considered a critical vulnerability due to its potential for path traversal attacks that can lead to unauthorized access to the filesystem.
How do I fix CVE-2025-30878?
To fix CVE-2025-30878, upgrade JoomSky JS Help Desk to the latest version beyond 2.9.2 that addresses this vulnerability.
What versions of JS Help Desk are affected by CVE-2025-30878?
CVE-2025-30878 affects JoomSky JS Help Desk versions from release through 2.9.2 inclusive.
What is the impact of CVE-2025-30878?
The impact of CVE-2025-30878 allows attackers to perform a path traversal which can expose sensitive files on the server.
Where can I find more information about CVE-2025-30878?
More information regarding CVE-2025-30878 can be found in the official security advisories and vulnerability databases.

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