CVE-2025-48388: FreeScout Has Insufficient Protection Against CRLF-injection

Published May 29, 2025
·
Updated

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Affected Software

2 affected components
Freescout freescout<1.8.178
Freescout freescout<1.8.178

Event History

May 29, 2025
CVE Published
via MITRE·09:16 AM
Data Sourced
via MITRE·09:16 AM
DescriptionWeakness
Data Sourced
via NVD·10:15 AM
RemedyDescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is the severity of CVE-2025-48388?

CVE-2025-48388 has a medium severity level due to insufficient validation of user-supplied data.

2

How do I fix CVE-2025-48388?

To fix CVE-2025-48388, update FreeScout to version 1.8.178 or later.

3

What causes CVE-2025-48388?

CVE-2025-48388 is caused by the application's failure to properly validate user input before using it in string formatting functions.

4

Who is affected by CVE-2025-48388?

Users of FreeScout versions prior to 1.8.178 are affected by CVE-2025-48388.

5

Can exploiting CVE-2025-48388 lead to further vulnerabilities?

Yes, exploiting CVE-2025-48388 can potentially lead to code injection or other malicious activities.

Contact

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Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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