CVE-2025-48485: FreeScout Vulnerable to Stored XSS

Published May 30, 2025
·
Updated

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

Affected Software

2 affected components
Freescout freescout<1.8.180
Freescout freescout<1.8.180

Event History

May 30, 2025
CVE Published
via MITRE·06:16 AM
Data Sourced
via MITRE·06:16 AM
DescriptionWeakness
Data Sourced
via NVD·07:15 AM
DescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

1

What is the severity of CVE-2025-48485?

The severity of CVE-2025-48485 is classified as medium due to its potential for Cross-Site Scripting (XSS) attacks.

2

How do I fix CVE-2025-48485?

To fix CVE-2025-48485, upgrade FreeScout to version 1.8.180 or later.

3

Who is affected by CVE-2025-48485?

All users of FreeScout prior to version 1.8.180 are affected by CVE-2025-48485.

4

What type of vulnerability is CVE-2025-48485?

CVE-2025-48485 is a Cross-Site Scripting (XSS) vulnerability caused by improper input validation.

5

What can an attacker achieve with CVE-2025-48485?

An attacker can exploit CVE-2025-48485 to execute arbitrary scripts in the context of an authenticated user's session.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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