CVE-2025-7204: Exposure of password hashes via API responses in ConnectWise PSA

Published Jul 9, 2025
·
Updated

In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes.

An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.

Affected Software

2 affected components
ConnectWise PSA<2025.9
ConnectWise Professional Service Automation<2025.9

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade ConnectWise PSA to a version that resolves this vulnerability.

    Fixed in 2025.9
  2. Compensating control

    Ensure all desktop clients are up to date (so they receive the necessary updates related to the ConnectWise PSA 2025.9 release patches).

Event History

Jul 9, 2025
CVE Published
via MITRE·02:50 PM
Data Sourced
via MITRE·02:50 PM
RemedyDescriptionSeverityWeakness
Data Sourced
via NVD·03:15 PM
DescriptionSeverityWeaknessAffected Software
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Frequently Asked Questions

1

What is the severity of CVE-2025-7204?

CVE-2025-7204 is considered a high severity vulnerability due to the potential for unauthorized access to sensitive user information.

2

How do I fix CVE-2025-7204?

To fix CVE-2025-7204, upgrade to ConnectWise PSA version 2025.9 or later.

3

Who is affected by CVE-2025-7204?

CVE-2025-7204 affects users of ConnectWise PSA versions prior to 2025.9.

4

What specific information can be exposed by CVE-2025-7204?

CVE-2025-7204 can expose encrypted password hashes for users through specific API requests.

5

Is authentication required to exploit CVE-2025-7204?

Yes, CVE-2025-7204 requires authenticated access to exploit the vulnerability.

Contact

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