CVE-2026-0683: SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter

Published Jan 31, 2026
·
Updated

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected Software

1 affected component
wordpress/supportcandy<=3.4.4

Event History

Jan 31, 2026
CVE Published
via MITRE·05:52 AM
Data Sourced
via MITRE·05:52 AM
DescriptionSeverityWeakness
Data Sourced
via NVD·06:16 AM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-0683?

CVE-2026-0683 is classified as a medium severity SQL Injection vulnerability.

2

How do I fix CVE-2026-0683?

To fix CVE-2026-0683, update the SupportCandy plugin to version 3.4.5 or later.

3

Who is affected by CVE-2026-0683?

All users of SupportCandy – Helpdesk & Customer Support Ticket System versions 3.4.4 and below are affected by CVE-2026-0683.

4

What type of vulnerability is CVE-2026-0683?

CVE-2026-0683 is an SQL Injection vulnerability that allows attackers to manipulate database queries.

5

What can attackers do with CVE-2026-0683?

Attackers exploiting CVE-2026-0683 can potentially gain unauthorized access to sensitive data in the database.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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