CVE-2026-14931: JS Help Desk < 3.1.4 - Contributor+ User Email Disclosure

Published Jul 31, 2026
·
Updated

The JS Help Desk WordPress plugin before 3.1.4 grants a support-agent capability to the Contributor role on activation and does not perform a capability check on a user-listing handler, allowing Contributor-level users to enumerate the email addresses of all registered WordPress users.

Affected Software

1 affected component
WordPress JS Help Desk<3.1.4

Event History

Jul 31, 2026
CVE Published
via MITRE·06:00 AM
Data Sourced
via MITRE·06:00 AM
DescriptionWeakness
Data Sourced
via NVD·07:16 AM
DescriptionSeverityWeakness
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Frequently Asked Questions

1

What is the severity of CVE-2026-14931?

The severity of CVE-2026-14931 is rated as risk 29.

2

How does CVE-2026-14931 affect WordPress users?

CVE-2026-14931 allows Contributor-level users to disclose the email addresses of all registered WordPress users.

3

How do I fix CVE-2026-14931?

To fix CVE-2026-14931, update the JS Help Desk plugin to version 3.1.4 or later.

4

What capability is improperly assigned in CVE-2026-14931?

CVE-2026-14931 improperly assigns the support-agent capability to the Contributor role upon activation.

5

Which versions of JS Help Desk are impacted by CVE-2026-14931?

JS Help Desk versions prior to 3.1.4 are impacted by CVE-2026-14931.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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