CVE-2026-20055: Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability
Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
Affected Software
Event History
Frequently Asked Questions
What is the severity of CVE-2026-20055?
CVE-2026-20055 has a medium severity rating due to potential cross-site scripting vulnerabilities.
How do I fix CVE-2026-20055?
To fix CVE-2026-20055, apply the security patches provided by Cisco for Packaged Contact Center Enterprise and Unified Contact Center Enterprise.
What versions are affected by CVE-2026-20055?
CVE-2026-20055 affects multiple versions of Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise.
What are the potential impacts of CVE-2026-20055?
The potential impacts of CVE-2026-20055 include unauthorized access to sensitive information and exploitation of user sessions.
Is there a workaround for CVE-2026-20055?
Currently, there is no documented workaround for CVE-2026-20055; applying the update is the recommended solution.