CVE-2026-20172: Cisco Enterprise Chat and Email Lite Agent File Upload Vulnerability

Published May 6, 2026
·
Updated

A vulnerability in the Lite Agent feature of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct browser-based attacks. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Agent. This vulnerability is due to inadequate validation of file contents during file upload operations. An attacker could exploit this vulnerability by uploading a file that contains malicious scripts or HTML code, which the application could make available to other users to access. A successful exploit could allow the attacker to execute the contents of that file in the browser of a user and conduct browser-based attacks. 

Affected Software

1 affected component
Cisco Enterprise Chat and Email (ECE)

Event History

May 6, 2026
CVE Published
via MITRE·04:15 PM
Data Sourced
via MITRE·04:15 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-20172?

CVE-2026-20172 has been classified with a high severity rating due to the potential for authenticated attackers to exploit the vulnerability.

2

How do I fix CVE-2026-20172?

To remediate CVE-2026-20172, Cisco recommends updating to the latest version of Cisco Enterprise Chat and Email (ECE) that addresses this vulnerability.

3

Who is affected by CVE-2026-20172?

CVE-2026-20172 affects authenticated users of the Lite Agent feature in Cisco Enterprise Chat and Email (ECE).

4

What type of attacks can be conducted with CVE-2026-20172?

CVE-2026-20172 allows attackers to conduct browser-based attacks against the Cisco Enterprise Chat and Email (ECE) system.

5

Is there a workaround for CVE-2026-20172?

Currently, there are no official workarounds for CVE-2026-20172; patching is the recommended approach to mitigate the risk.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2026 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203