CVE-2026-34724: Zammad has a server-side template injection leading to RCE via AI Agent

Published Apr 8, 2026
·
Updated

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence typeenrichmentdata (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Affected Software

2 affected components
Zammad Zammad<7.0.1
Zammad Zammad=7.0.0

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade Zammad to a version that resolves this vulnerability.

    Fixed in 7.0.1

Event History

Apr 8, 2026
CVE Published
via MITRE·06:17 PM
Data Sourced
via MITRE·06:17 PM
DescriptionWeakness
Data Sourced
via NVD·07:25 PM
DescriptionSeverityWeaknessAffected Software
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Frequently Asked Questions

1

What is the severity of CVE-2026-34724?

CVE-2026-34724 has a high severity due to the potential for remote code execution through server-side template injection.

2

How do I fix CVE-2026-34724?

To fix CVE-2026-34724, upgrade to version 7.0.1 or later of Zammad.

3

What versions of Zammad are affected by CVE-2026-34724?

CVE-2026-34724 affects Zammad versions prior to 7.0.1, including 7.0.0.

4

What type of vulnerability is CVE-2026-34724?

CVE-2026-34724 is a server-side template injection vulnerability that can lead to remote code execution.

5

Who can exploit CVE-2026-34724?

An attacker who has access to the affected Zammad environment can exploit CVE-2026-34724.

Contact

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