CVE-2026-34782: Zammad has improper access control in AI assistance controller for text tools

Published Apr 8, 2026
·
Updated

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/aiassistance/texttools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.

Affected Software

3 affected components
Zammad Zammad<7.0.1, <6.5.4
Zammad Zammad<6.5.4
Zammad Zammad=7.0.0

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade Zammad to a version that resolves this vulnerability.

    Fixed in 7.0.1
  2. Upgrade

    Upgrade Zammad to a version that resolves this vulnerability.

    Fixed in 6.5.4

Event History

Apr 8, 2026
CVE Published
via MITRE·06:18 PM
Data Sourced
via MITRE·06:18 PM
DescriptionWeakness
Data Sourced
via NVD·07:25 PM
DescriptionSeverityWeaknessAffected Software
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Frequently Asked Questions

1

What is the severity of CVE-2026-34782?

CVE-2026-34782 is rated as a medium severity vulnerability due to improper access control.

2

How do I fix CVE-2026-34782?

To fix CVE-2026-34782, update Zammad to version 7.0.1 or 6.5.4 or later.

3

What component is affected by CVE-2026-34782?

CVE-2026-34782 affects the AI assistance controller for text tools in Zammad.

4

What versions of Zammad are vulnerable to CVE-2026-34782?

Versions of Zammad prior to 7.0.1 and 6.5.4 are vulnerable to CVE-2026-34782.

5

What type of security risk does CVE-2026-34782 pose?

CVE-2026-34782 poses a security risk by allowing unauthorized users to access restricted text tools.

Contact

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