CVE-2026-36214: XSS
Published Jul 14, 2026
·Updated
osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.
Affected Software
2 affected components
osTicket osTicket>=1.10<=1.17.7
osTicket osTicket>=1.18.0<=1.18.3
Event History
Jul 14, 2026
CVE Published
via MITRE·12:00 AM
Data Sourced
via MITRE·12:00 AM
Description
Data Sourced
via NVD·05:16 PM
DescriptionSeverityWeakness
Frequently Asked Questions
1
What is the severity of CVE-2026-36214?
CVE-2026-36214 has a medium severity rating of 5.4 on the CVSS scale.
2
How do I fix CVE-2026-36214?
To fix CVE-2026-36214, upgrade osTicket to versions 1.17.8 or 1.18.4 or later.
3
What does CVE-2026-36214 exploit?
CVE-2026-36214 exploits a stored XSS vulnerability due to insufficient HTML sanitization in the Bootstrap Tooltip component.
4
Which versions of osTicket are affected by CVE-2026-36214?
CVE-2026-36214 affects osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3.
5
What type of attacks does CVE-2026-36214 allow?
CVE-2026-36214 allows remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.