CVE-2026-40569: FreeScout's Mass Assignment in Mailbox Connection Settings Enables Silent Email Exfiltration

Published Apr 21, 2026
·
Updated

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (connectionIncomingSave() at app/Http/Controllers/MailboxesController.php:468 and connectionOutgoingSave() at line 398). Both methods pass $request->all() directly to $mailbox->fill() without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's $fillable array -- including security-critical fields that do not belong to the connection settings form, such as autobcc, outserver, outpassword, signature, autoreplyenabled, and autoreplymessage. Validation in connectionIncomingSave() is entirely commented out, and the validator in connectionOutgoingSave() only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., autobcc=attacker@evil.com) to a legitimate connection settings save request. Because the autobcc field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the SendReplyToCustomer job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.

Affected Software

1 affected component
Freescout freescout<1.8.213

Event History

Apr 21, 2026
CVE Published
via MITRE·04:46 PM
Data Sourced
via MITRE·04:46 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-40569?

CVE-2026-40569 is classified as a high-severity vulnerability due to its potential for silent email exfiltration.

2

How do I fix CVE-2026-40569?

To fix CVE-2026-40569, upgrade FreeScout to version 1.8.213 or later.

3

What kind of vulnerability is CVE-2026-40569?

CVE-2026-40569 is a mass assignment vulnerability affecting the mailbox connection settings in FreeScout.

4

Which versions of FreeScout are affected by CVE-2026-40569?

Versions of FreeScout prior to 1.8.213 are affected by CVE-2026-40569.

5

What can attackers achieve with CVE-2026-40569?

Attackers can exploit CVE-2026-40569 to silently exfiltrate emails from the affected FreeScout installation.

Contact

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Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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