CVE-2026-41183: FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

Published Apr 21, 2026
·
Updated

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

Affected Software

1 affected component
Freescout freescout<1.8.215

Event History

Apr 21, 2026
CVE Published
via MITRE·05:00 PM
Data Sourced
via MITRE·05:00 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-41183?

CVE-2026-41183 is classified as a medium severity vulnerability.

2

How do I fix CVE-2026-41183?

To fix CVE-2026-41183, upgrade FreeScout to version 1.8.215 or later.

3

What does CVE-2026-41183 affect?

CVE-2026-41183 affects FreeScout versions prior to 1.8.215.

4

What type of information could be disclosed due to CVE-2026-41183?

CVE-2026-41183 could disclose assigned-only hidden conversations to unauthorized users.

5

Is there a patch available for CVE-2026-41183?

Yes, a patch is included in the FreeScout version 1.8.215 release.

Contact

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Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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