CVE-2026-45295: FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint

Published Jul 20, 2026
·
Updated

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint GET /thread/read/{conversationid}/{threadid} allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (openedat timestamp) without any authentication. Version 1.8.219 patches the issue.

Affected Software

1 affected component
FreeScout<1.8.219

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade FreeScout to a version that resolves this vulnerability.

    Fixed in 1.8.219

Event History

Jul 20, 2026
CVE Published
via MITRE·05:21 PM
Data Sourced
via MITRE·05:21 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·06:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-45295?

CVE-2026-45295 has a medium severity score of 6.5.

2

What vulnerabilities exist in CVE-2026-45295?

CVE-2026-45295 allows unauthenticated attackers to manipulate thread read-status and enumerate conversation IDs via an open tracking endpoint.

3

How do I fix CVE-2026-45295?

To fix CVE-2026-45295, upgrade FreeScout to version 1.8.219 or later.

4

What type of attack does CVE-2026-45295 permit?

CVE-2026-45295 permits unauthenticated enumeration of valid conversation and thread IDs by attackers.

5

Is user authentication required to exploit CVE-2026-45295?

No, CVE-2026-45295 can be exploited without user authentication.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
By using SecAlerts services, you agree to our services end-user license agreement. This website is safeguarded by reCAPTCHA and governed by the Google Privacy Policy and Terms of Service. All names, logos, and brands of products are owned by their respective owners, and any usage of these names, logos, and brands for identification purposes only does not imply endorsement. If you possess any content that requires removal, please get in touch with us.
© 2026 SecAlerts Pty Ltd.
ABN: 70 645 966 203, ACN: 645 966 203