CVE-2026-48812: FreeScout Allows Unauthenticated Access to Legacy Attachment Files

Published Jul 20, 2026
·
Updated

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose tokentype is set to 1 (TOKENTYPELEGACY). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Affected Software

1 affected component
Freescout freescout<1.8.221

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade FreeScout to a version that resolves this vulnerability.

    Fixed in 1.8.221

Event History

Jul 20, 2026
CVE Published
via MITRE·05:32 PM
Data Sourced
via MITRE·05:32 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·06:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-48812?

CVE-2026-48812 has a severity score of 7.5, indicating it is a high-risk vulnerability.

2

How do I fix CVE-2026-48812?

To fix CVE-2026-48812, upgrade FreeScout to version 1.8.221 or later.

3

What does CVE-2026-48812 exploit?

CVE-2026-48812 exploits a vulnerability in FreeScout that allows unauthenticated access to legacy attachment files.

4

Which versions of FreeScout are affected by CVE-2026-48812?

FreeScout versions prior to 1.8.221 are affected by CVE-2026-48812.

5

What type of access does CVE-2026-48812 allow?

CVE-2026-48812 allows unauthenticated users to download legacy attachment files without authentication.

Contact

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