CVE-2026-53594: FreeScout has Arbitrary File Read in App Logs Viewer via Forged Encrypted Path

Published Jul 20, 2026
·
Updated

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. FreeScout's Manage -> Logs -> App Logs feature uses the bundled rap2hpoutre/laravel-log-viewer override to decrypt a user-supplied file identifier and then pass the resolved path to Laravel's download response. Prior to version 1.8.224, the path resolution logic accepts any existing absolute path before applying the intended storage/logs restriction. As a result, an attacker who can access the App Logs route and forge a valid Laravel-encrypted dl parameter can download arbitrary server-local files readable by the PHP process, not just log files. Version 1.8.224 contains a fix.

Affected Software

1 affected component
Freescout freescout<1.8.224

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade FreeScout to a version that resolves this vulnerability.

    Fixed in 1.8.224

Event History

Jul 20, 2026
CVE Published
via MITRE·08:12 PM
Data Sourced
via MITRE·08:12 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·09:16 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What is the severity of CVE-2026-53594?

CVE-2026-53594 has a medium severity rating of 4.9.

2

What type of vulnerability is CVE-2026-53594?

CVE-2026-53594 is classified as a Path Traversal vulnerability.

3

How do I fix CVE-2026-53594?

To fix CVE-2026-53594, update FreeScout to the latest version that addresses this vulnerability.

4

What impact does CVE-2026-53594 have on my system?

CVE-2026-53594 allows for arbitrary file read access to app logs, potentially exposing sensitive information.

5

What software is affected by CVE-2026-53594?

The vulnerability affects the FreeScout help desk application.

Contact

SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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