CVE-2026-60920: High severity Oracle Oracle E-Business Suite - Oracle Customer Care vulnerability
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in takeover of Oracle Customer Care. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
Affected Software
Remediation
Recommended actions to resolve this vulnerability, in priority order.
- Upgrade
Upgrade
Oracle E-Business Suite - Oracle Customer Care (Internal Operations)to a version that resolves this vulnerability.Fixed in 12.2.3-12.2.15
Event History
Frequently Asked Questions
Which deployments are exposed and what access does an attacker need?
Systems running Oracle Customer Care in Oracle E-Business Suite versions 12.2.3 through 12.2.15 are affected. Exploitation requires network access to the target over HTTP and an account with low privileges.
What is the likely impact of successful exploitation?
A successful attack can result in takeover of Oracle Customer Care, with high confidentiality, integrity, and availability impact. No user interaction is required, and the attack complexity is low.