CVE-2026-62850: FreeScout: Administrative tools.php endpoint is accessible to low-privileged users, enabling filesystem enumeration and unthrottled brute-force of application secrets

Published Nov 6, 2026
·
Updated

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade FreeScout to a version that resolves this vulnerability.

    Fixed in 1.8.225

Event History

Nov 6, 2026
CVE Published
via MITRE·05:04 PM
Data Sourced
via MITRE·05:04 PM
DescriptionSeverityWeakness
Data Sourced
via NVD·05:18 PM
DescriptionSeverityWeakness

Contact

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