CVE-2026-70778: High severity Oracle Oracle E-Business Suite (Customer Care) vulnerability
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:N).
Affected Software
Remediation
Recommended actions to resolve this vulnerability, in priority order.
- Upgrade
Upgrade
Oracle E-Business Suite (Oracle Customer Care) - Internal Operationsto a version that resolves this vulnerability.Fixed in 12.2.3-12.2.15 - Compensating control
Mitigate exposure by limiting network access to Oracle Customer Care over HTTP (e.g., restrict inbound HTTP/management endpoints to trusted sources) until the vulnerability is remediated.
Event History
Frequently Asked Questions
Which deployments are affected?
Oracle Customer Care in Oracle E-Business Suite versions 12.2.3 through 12.2.15 is affected. The issue is identified in the Internal Operations component.
What must an attacker have to exploit this issue?
An attacker needs low-privileged access and network access over HTTP. Exploitation also requires interaction by a person other than the attacker.
What is the potential impact of successful exploitation?
A successful attack can allow unauthorized creation, deletion, or modification of critical data or all data accessible to Oracle Customer Care. It can also provide unauthorized access to critical data or complete access to all Oracle Customer Care-accessible data, with potentially significant impact on additional products.