CVE-2026-84461: Zammad: Missing rate limiting allows password brute-forcing during two-factor login

Published Sep 25, 2026
·
Updated

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting. The response also revealed whether a guess was correct, even before two-factor authentication was checked. This made it possible to brute-force weak or reused passwords. This issue is fixed in version 7.1.2.

Affected Software

1 affected component
Zammad Zammad<7.1.2

Remediation

Recommended actions to resolve this vulnerability, in priority order.

  1. Upgrade

    Upgrade Zammad to a version that resolves this vulnerability.

    Fixed in 7.1.2

Event History

Sep 25, 2026
CVE Published
via MITRE·06:21 PM
Data Sourced
via MITRE·06:21 PM
DescriptionWeakness
Data Sourced
via NVD·07:17 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

What access does an attacker need to exploit this issue?

An attacker can target any account at the two-factor login step and submit unlimited password guesses. The issue does not require passing two-factor authentication to determine whether a password guess is correct.

2

Which deployments are affected?

Zammad versions before 7.1.2 are affected. The normal account lockout and rate-limiting protections do not apply to password guesses made during the two-factor login step.

3

What is the immediate mitigation if upgrading is not yet possible?

The provided information does not identify a workaround. Upgrade to Zammad 7.1.2 to apply the fix.

Contact

SecAlerts Pty Ltd.
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Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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