CVE-2026-86857: Authorization Bypass in ServiceNow AI Platform
ServiceNow has remediated an authorization bypass security issue that was identified in the ServiceNow AI Platform. This security issue, if exploited, could enable an authenticated user to access data within the ServiceNow AI Platform that the user otherwise would not be entitled to access, potentially enabling further unintended access.
ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Affected Software
Event History
Frequently Asked Questions
Who could exploit this issue?
An authenticated user of the ServiceNow AI Platform could exploit the authorization bypass to access data they would not normally be permitted to access.
Are hosted and self-hosted deployments affected differently?
ServiceNow deployed an update to hosted instances. Partners and self-hosted customers were provided the update and should apply it or upgrade to a patched release.
Has this issue been exploited in the wild?
ServiceNow stated that it is not currently aware of malicious exploitation against ServiceNow instances.