CVE-2026-86859: Unauthenticated Arbitrary Record Disclosure in ServiceNow AI Platform
ServiceNow has remediated an authorization bypass security issue that was identified in the ServiceNow AI Platform. This security issue, if exploited, could enable an unauthenticated user to access data within the ServiceNow AI Platform that the user otherwise would not be entitled to access, potentially enabling further unintended access.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Affected Software
Event History
Frequently Asked Questions
Who could exploit this issue?
An unauthenticated user could exploit the authorization bypass to access ServiceNow AI Platform data they would not otherwise be entitled to access.
Are hosted instances affected, and what should self-hosted customers do?
ServiceNow deployed a security update to hosted instances. Self-hosted customers should promptly apply the provided update or upgrade to a patched release.
Has this vulnerability been exploited in the wild?
ServiceNow stated that it is not currently aware of malicious exploitation against ServiceNow instances.