CVE-2026-86860: Unauthenticated Sensitive Data Disclosure in ServiceNow AI Platform

Published Sep 24, 2026
·
Updated

ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation.

ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Affected Software

1 affected component
ServiceNow AI Platform

Event History

Sep 24, 2026
CVE Published
via MITRE·06:56 PM
Data Sourced
via MITRE·06:56 PM
Description
Data Sourced
via NVD·07:17 PM
DescriptionSeverityWeakness

Frequently Asked Questions

1

Who needs to take action?

Partners and self-hosted customers should apply the provided update or upgrade to a patched release. Hosted instances received a security update from ServiceNow.

2

Does exploitation require authentication?

No. The vulnerability could allow an unauthenticated user, in certain circumstances, to extract instance data beyond intended access controls and potentially escalate privileges.

3

Has this vulnerability been exploited in the wild?

ServiceNow states that it is not currently aware of malicious exploitation against ServiceNow instances.

Contact

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