Chatwoot before 4.14.0 contains a stored cross-site scripting vulnerability that allows account administrators to inject JavaScript by crafting video-embed links in Help Center articles. Attackers can use angle-bracket link destinations with double quotes to break out of the unescaped iframe src attribute in renderembedfrommatch, executing scripts for public visitors and stealing cwconversation widget tokens.

Chatwoot is a customer engagement suite. Prior to 4.9.0, Chatwoot allowed authenticated account administrators to transfer Portals, Automation Rules, Macros, and Twilio Channels to other accounts through the writable accountid parameter. This could break tenant isolation and cause cross-account data exposure, unauthorized configuration changes, or loss of access to transferred resources. This issue is fixed in version 4.9.0.

Chatwoot before 4.16.0 contains an authentication bypass vulnerability in the direct uploads controller that allows unauthenticated attackers to create arbitrary ActiveStorage blobs in any tenant account. Attackers can exploit missing authentication checks to resolve any account and conversation, then obtain signed PUT URLs to write arbitrary data to the application's storage backend.

Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Google OAuth (or another OmniAuth provider), the OAuth flow silently confirmed the existing account without invalidating the attacker's pre-set credentials. The attacker could then continue to log in with the password they had originally chosen and access any data the victim subsequently entered into the dashboard, including PII, API keys, and other sensitive information. This vulnerability is fixed in 4.13.0.

Chatwoot is a customer engagement suite. From 2.2.0 to before 4.11.2, a SQL injection vulnerability exists in the conversation and contact filter APIs. When filtering by a custom attribute of type date or number using the isgreaterthan or islessthan operators, user-supplied values in the values field of the filter payload are interpolated directly into the SQL query without parameterization. Any authenticated user with access to an account can exploit this to execute arbitrary SQL via time-based blind injection. This affects /api/v1/accounts/{accountid}/conversations/filter, /api/v1/accounts/{accountid}/contacts/filter, and /api/v1/accounts/{accountid}/customattributedefinitions. This vulnerability is fixed in 4.11.2.

The Chatwoot project version v4.11.0 contains a SQL Injection vulnerability (GHSL-2026-059) in the FilterService component, specifically within the ltgtfiltervalues function, allowing attackers to manipulate database queries and potentially access sensitive data.

A vulnerability was identified in chatwoot up to 4.11.2. Affected by this vulnerability is the function Webhooks::Trigger in the library lib/webhooks/trigger.rb of the component Webhook API. Such manipulation of the argument url leads to server-side request forgery. The attack can be launched remotely. The exploit is publicly available and might be used. The vendor was contacted early about this disclosure but did not respond in any way.

A security vulnerability has been detected in chatwoot up to 4.11.1. The affected element is an unknown function of the file /app/login of the component Signup Endpoint. Such manipulation of the argument signupEnabled with the input true leads to improper authorization. The attack can be executed remotely. The exploit has been disclosed publicly and may be used. The vendor was contacted early about this disclosure but did not respond in any way.

A vulnerability was identified in chatwoot up to 4.7.0. This vulnerability affects the function initPostMessageCommunication of the file app/javascript/sdk/IFrameHelper.js of the component Widget. The manipulation of the argument baseUrl leads to origin validation error. Remote exploitation of the attack is possible. The vendor was contacted early about this disclosure but did not respond in any way.

Impact varies for each individual vulnerability in the application. For generation of accounts, it may be possible, depending on the amount of system resources available, to create a DoS event in the server. These accounts still need to be activated; however, it is possible to identify the output Status Code to separate accounts that are generated and waiting for email verification. \n\nFor the sign in directories, it is possible to brute force login attempts to either login portal, which could lead to account compromise.

chatwoot is vulnerable to Inefficient Regular Expression Complexity