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JS Help Desk WordPress pluginJS Help Desk < 3.1.4 - Unauthenticated Arbitrary Ticket File Attachment Upload

Risk 43
Severity
7.5
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

The JS Help Desk WordPress plugin before 3.1.4 does not perform any authorization, nonce, or ownership check on a front-end request dispatcher, allowing unauthenticated users to upload files (limited to the JS Help Desk WordPress plugin before 3.1.4's inert allowed extensions) and attach them to arbitrary users' support tickets.

First published (updated )
CVE-2026-14930

JS Help Desk WordPress pluginJS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR

Risk 38
Severity
6.5
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.

First published (updated )
CVE-2026-15209

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SecAlerts Pty Ltd.
132 Wickham Terrace
Fortitude Valley,
QLD 4006, Australia
info@secalerts.co
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