An information disclosure vulnerability exists in multiple ManageEngine products that can result in encryption keys being exposed. A low-privileged OS user with access to the host where an affected ManageEngine product is installed can view and use the exposed key to decrypt product database passwords. This allows the user to access the ManageEngine product database.

Zoho Remote Access Plus Server Windows Desktop Binary fixed in 10.1.2132.6 is affected by a sensitive information disclosure vulnerability. Due to improper privilege management, the process launches as the logged in user, so memory dump can be done by non-admin also. Remotely, an attacker can dump all sensitive information including DB Connection string, entire IT infrastructure details, commands executed by IT admin including credentials, secrets, private keys and more.

Zoho Remote Access Plus Server Windows Desktop binary fixed in version 10.1.2132 is affected by an unauthorized password reset vulnerability. Because of the designed password reset mechanism, any non-admin Windows user can reset the password of the Remote Access Plus Server Admin account.

Zoho Remote Access Plus Server Windows Desktop Binary fixed from 10.1.2121.1 is affected by incorrect access control. The installation directory is vulnerable to weak file permissions by allowing full control for Windows Everyone user group (non-admin or any guest users), thereby allowing privilege escalation, unauthorized password reset, stealing of sensitive data, access to credentials in plaintext, access to registry values, tampering with configuration files, etc.

An issue was discovered in Zoho ManageEngine Remote Access Plus 10.0.447. The service to test the mail-server configuration suffers from an authorization issue allowing a user with the Guest role (read-only access) to use and abuse it. One of the abuses allows performing network and port scan operations of the localhost or the hosts on the same network segment, aka SSRF.

Zoho ManageEngine Remote Access Plus 10.0.259 allows HTML injection via the Description field on the Admin - User Administration userMgmt.do?actionToCall=ShowUser screen.

Zoho ManageEngine Remote Access Plus 10.0.258 does not validate user permissions properly, allowing for privilege escalation and eventually a full application takeover.

A design issue was discovered in GetInternetRequestHandle, InternetSendRequestEx and InternetSendRequestByBitrate in the client side of Zoho ManageEngine Desktop Central 10.0.552.W and Remote Access Plus before 10.1.2119.1. By exploiting this issue, an attacker-controlled server can force the client to skip TLS certificate validation, leading to a man-in-the-middle attack against HTTPS and unauthenticated remote code execution.

Zoho ManageEngine Remote Access Plus before 10.1.2137.15 allows guest users to view domain details (such as the username and GUID of an administrator).

Zoho ManageEngine Remote Access Plus before 10.1.2137.15 allows guest users to view license details.