CVE-2018-1214: High severity dell supportassist vulnerability

Published Feb 12, 2018
·
Updated

Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.

Affected Software

2 affected components
Dell EMC SupportAssist Enterprise=1.1
Microsoft Windows

Event History

Feb 12, 2018
CVE Published
via MITRE·09:00 PM
Data Sourced
via MITRE·09:00 PM
DescriptionWeakness
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Frequently Asked Questions

1

What is the severity of CVE-2018-1214?

CVE-2018-1214 is rated as a medium severity vulnerability due to the presence of a default user account with a known password.

2

How do I fix CVE-2018-1214?

To mitigate CVE-2018-1214, remove the default user account "OMEAdapterUser" and ensure the management console access is secured.

3

Which version of Dell EMC SupportAssist Enterprise is affected by CVE-2018-1214?

CVE-2018-1214 affects Dell EMC SupportAssist Enterprise version 1.1.

4

Does CVE-2018-1214 affect later versions of SupportAssist?

CVE-2018-1214 persists in version 1.2 as the unnecessary user account remains after upgrading from version 1.1.

5

What potential risks does CVE-2018-1214 pose?

CVE-2018-1214 poses risks of unauthorized access to the management console due to the existence of a default account with a known password.

Contact

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