CVE-2024-57727: SimpleHelp Path Traversal Vulnerability
First published: Wed Jan 15 2025(Updated: )
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Credit: cve@mitre.org
| Affected Software | Affected Version | How to fix |
|---|---|---|
| SimpleHelp | ||
| SimpleHelp | <5.5.8 |
Remedy
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
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Reference Links
- https://www.bleepingcomputer.com/news/security/hackers-exploiting-flaws-in-simplehelp-rmm-to-breach-networks/
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- https://www.bleepingcomputer.com/news/security/simplehelp-rmm-flaws-exploited-to-breach-corporate-networks/
- https://www.bleepingcomputer.com/news/security/hackers-exploit-simplehelp-rmm-flaws-to-deploy-sliver-malware/
- https://simple-help.com/kb---security-vulnerabilities-01-2025
- https://nvd.nist.gov/vuln/detail/CVE-2024-57727
Frequently Asked Questions
What is the severity of CVE-2024-57727?
CVE-2024-57727 is considered a critical vulnerability due to its potential for unauthenticated remote file access.
How do I fix CVE-2024-57727?
To mitigate CVE-2024-57727, you should upgrade SimpleHelp to version 5.5.8 or later.
What types of attacks can CVE-2024-57727 enable?
CVE-2024-57727 can allow attackers to perform path traversal attacks, enabling them to download sensitive files from the server.
Which versions of SimpleHelp are affected by CVE-2024-57727?
CVE-2024-57727 affects SimpleHelp versions 5.5.7 and earlier.
Can CVE-2024-57727 be exploited without authentication?
Yes, CVE-2024-57727 can be exploited by unauthenticated attackers, making it particularly dangerous.
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