CVE-2024-57728: SimpleHelp Path Traversal Vulnerability

Published Jan 15, 2025
·
Updated

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Other sources

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

NVD

Affected Software

2 affected components
Simple-help Simplehelp<5.5.8
SimpleHelp SimpleHelp

Event History

Jan 15, 2025
CVE Published
via MITRE·12:00 AM
Data Sourced
via MITRE·12:00 AM
Description
Data Sourced
via NVD·11:15 PM
DescriptionSeverityWeaknessAffected Software
Jan 28, 2025
News Published
via BleepingComputer·09:49 PM
News Published
via BleepingComputer·09:51 PM
Feb 6, 2025
News Published
via BleepingComputer·05:50 PM
May 27, 2025
News Published
via BleepingComputer·09:44 PM
May 28, 2025
News Published
via The Register·06:45 AM
News Published
via The Register·06:49 AM
Jun 4, 2025
News Published
via BleepingComputer·08:06 PM
Apr 6, 2026
News Published
via BleepingComputer·04:56 PM
Apr 24, 2026
Known Exploited
via CISA·12:00 AM
Known Ransomware
via CISA·12:00 AM
Data Sourced
via CISA·12:00 AM
RemedyDescriptionAffected Software

Peer vulnerabilities

Found alongside the following vulnerabilities.

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Frequently Asked Questions

1

What is the vulnerability identified as CVE-2024-57728?

CVE-2024-57728 is a vulnerability in SimpleHelp remote support software which allows admin users to upload arbitrary files due to a zip slip exploit, potentially executing arbitrary code in the context of the SimpleHelp server user.

2

What versions of SimpleHelp are affected by CVE-2024-57728?

CVE-2024-57728 affects SimpleHelp versions 5.5.7 and earlier.

3

What is the impact of CVE-2024-57728 on system security?

CVE-2024-57728 can allow unauthorized execution of arbitrary code which poses a significant risk to system integrity and confidentiality.

4

How can I remediate CVE-2024-57728 in my environment?

To remediate CVE-2024-57728, upgrade SimpleHelp to version 5.5.8 or later, which addresses the vulnerability.

5

Can CVE-2024-57728 be exploited remotely?

Yes, CVE-2024-57728 can be exploited remotely by an attacker with admin access to the SimpleHelp application.

Contact

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