Discord says they will not be paying threat actors who claim to have stolen the data of 5.5 million unique users from the company's Zendesk support system instance, including government IDs and partial payment information for some people. The company is also pushing back on claims that 2.1 million photos of government IDs were disclosed in the breach, stating that approximately 70,000 users had their government ID photos exposed. While the attackers claim the breach occurred through Discord's Zendesk support instance, the company has not confirmed this and only described it as involving a third-party service used for customer support. "First, as stated in our blog post, this was not a breach of Discord, but rather a third-party service we use to support our customer service efforts," Discord told BleepingComputer in a statement. "Second, the numbers being shared are incorrect and part of an attempt to extort a payment from Discord. Of the accounts impacted globally, we have identified approximately 70,000 users that may have had government-ID photos exposed, which our vendor used to review age-related appeals." "Third, we will not reward those responsible for their illegal actions." In a conversation with the hackers, BleepingComputer was told that Discord is not being transparent about the severity of the breach, stating that they stole 1.6 TB of data from the company's Zendesk instance. According to the threat actor, they gained access to Discord’s Zendesk instance for 58 ...
Hackers claim Discord breach exposed data of 5.5 million users
BleepingComputer
·Lawrence Abrams
·Published Oct 9, 2025
·Updated
Affected Software
1 affected component
Discord Zendesk
Frequently Asked Questions
1
What is the main topic of this article?
The article discusses a claimed breach of Discord that allegedly exposed the personal data of 5.5 million users.
2
What security implications are discussed?
The potential exposure of sensitive user data, including government IDs and partial payment information, raises serious security concerns.
3
What products or software are affected?
The breach specifically involves Discord's Zendesk support system.
4
What actions has Discord taken in response to the breach?
Discord has stated that they will not be paying the threat actors behind the breach.
5
How many users' data is claimed to have been exposed in the breach?
Hackers claim that the data of 5.5 million unique users was exposed in the breach.