Arizona-based Western Alliance Bank is notifying nearly 22,000 customers their personal information was stolen in October after a third-party vendor's secure file transfer software was breached. Western Alliance is a wholly owned subsidiary of Western Alliance Bancorporation, a leading U.S. banking company with over $80 billion in assets. The bank first revealed in a February SEC filing that the attackers exploited a zero-day vulnerability in the third-party software (disclosed by the vendor on October 27, 2024) to hack a limited number of Western Alliance systems and exfiltrate files stored on the compromised devices. Western Alliance found that customer data was exfiltrated from its network only after discovering that the attackers leaked some files stolen from its systems. In breach notification letters sent to 21,899 affected customers and filed with the Office of Maine's Attorney General, the company said it has since "determined that the unauthorized actor acquired certain files from the systems from October 12, 2024, to October 24, 2024." An analysis of the stolen files concluded on February 21, 2025, and found they contained customer personal information, including your name and Social Security number, as well as their dates of birth, financial account numbers, driver's license numbers, tax identification numbers, and/or passport information if it was provided to Western Alliance. "We have no evidence to believe that your personal information has been misused for the...
Western Alliance Bank notifies 21,899 customers of data breach
BleepingComputer
·Sergiu Gatlan
·Published Mar 18, 2025
·Updated
Affected Software
5 affected components
Cleo LexiCom
Cleo VLTransfer
Cleo Harmony
Cleo VLTrader
third-party vendor secure file transfer software
Frequently Asked Questions
1
What is the main topic of this article?
The article discusses a data breach at Western Alliance Bank affecting nearly 22,000 customers due to a compromised third-party vendor's secure file transfer software.
2
What security implications are discussed in the article?
The article highlights the risks associated with third-party vendor security vulnerabilities that can expose customer data.
3
What personal information was compromised in the data breach?
The breach potentially exposed customers' personal information but specific details about the type of information were not disclosed.
4
Which software products are specifically mentioned as affected by the breach?
The affected software products include Cleo LexiCom, Cleo VLTransfer, Cleo Harmony, and Cleo VLTrader.
5
How did Western Alliance Bank respond to the data breach?
Western Alliance Bank is notifying affected customers and likely providing guidance on steps to protect their personal information following the breach.